1. Introduction
This Privacy Policy explains how Stick Lane, a trading name of House of Toviel Ltd, collects, uses, and protects your personal information.
2. Information We Collect
We collect:
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely by third‑party providers)
- Order history
- IP address and basic analytics data
We do not store full payment card details.
3. How We Use Your Information
We use your information to:
- process orders
- deliver digital downloads
- ship USB products
- provide customer support
- improve our website
- comply with legal obligations
We do not sell or rent your data to third parties.
4. Cookies
Our website uses cookies for:
- analytics
- shopping cart functionality
- remembering preferences
You can disable cookies in your browser settings.
5. Third‑Party Services
We use trusted third‑party providers for:
- payment processing
- analytics
- email notifications
- website hosting
These providers only receive the information necessary to perform their services.
6. Data Security
We take reasonable measures to protect your data, including encryption and secure servers.
7. Your Rights (UK GDPR)
You have the right to:
- access your data
- request corrections
- request deletion
- object to processing
- request a copy of your data
Contact us to exercise these rights.
8. Data Retention
We retain order information for tax and legal purposes.
Other data is kept only as long as necessary.
9. Contact
For privacy‑related questions, contact:
simon@sticklane.co.uk